Support

Warranty & Returns Information

Repair Warranty
• Repairs are warranted to be in good working order at the time of shipment, unless otherwise specified.
• Requests for warranty repairs must be made within 90 days, so please test each board within that period to assure that it works properly.

New Board Warranty
All products manufactured by WORLD are fully guaranteed against defects in components and workmanship for a period of one year from date of original shipment to you, not from the date you install it - so please, install each board as soon as possible to verify that it functions properly. WORLD’s warranty is limited to repair or replacement, at WORLD’s option, of any product, which fails due to faulty materials or workmanship.

Returns
No new products purchased from WORLD should be returned for credit without prior return authorization and an RMA number, which may be obtained by telephone from WORLD’s sales department. Items returned for credit are subject to a 15% restocking charge and will be accepted only if in new condition and in original packaging. A copy of the original packing slip or invoice should accompany items. Items returned as defective must be returned within 30 days of authorization. All returns must be shipped freight prepaid.

Insurance and Product Damage
WORLD maintains a blanket insurance policy on all goods in transit from Reading, PA via common carrier.
Purchaser should:
• Inspect shipment upon receipt.
• Immediately report damages to common carrier.
• Preserve packaging materials involved until advised to release them by carrier’s representative.
• Advise WORLD’s customer service department of damage.