Support

General Support Information

Order by phone
800-523-0427 or 610-939-9800

Order by fax
610-939-9895
8:00 AM -5:00 PM (Eastern Time), Monday through Friday

After Hours –Voice Mail to Sales Department:
800-523-0427 Box #130 or 131

Please refer to WORLD’s part number or OEM name and part number in this catalog. Please provide us with your Purchase Order number when placing the order.

We accept Visa, MasterCard, Discover and American Express

Terms
• 2% 10 days, Net 30 days, from date of invoice, upon credit approval
• C.O.D.
• Wire transfer of funds directly to WORLD’s bank account
• All funds are payable in U.S. dollars

Please call our sales department for further instructions and account information

Shipping
Orders for standard products will be shipped within one working day.

Services available:
FLASH Service: Same day air shipment -- On the next plane to your destination!

RUSH Service:
Next-day air shipment
2-day air Shipment
3-day select

Ground Shipment -- Carrier used are UPS, FedEx and U.S. Mail.

WORLD does receive shipments from other carriers; however, UPS and FedEx guarantee we get your package before noon.

Shipping charges are prepaid and billed F.O.B. – F.O.B. is our plant at Reading, PA.

A Call For Information
WORLD is totally dedicated to supporting elevator companies throughout the world so that every company can service as many systems as possible. In order for us to continue this level of support, we need your help.

We are constantly in the market for bits of information, large or small, which may be of value in doing repairs or in solving our customers’ problems. If you have information available which you feel may be of interest, don’t hesitate to pick up a phone and inquire. Perhaps there is some way we can assist you as well, and at the same time, do others in the industry a service.